BOT

Chatbot Design Sheet

Date:
Version:
Author:
Bot Name
Platform / Channel
Purpose Declaration
What does this bot do? What problem does it solve?
Target Users
Bot Persona / Tone
Design Checklist
Welcome message defined
Fallback responses
Error handling
Conversation flows mapped
Human handoff path
Context retention
Intent recognition
Entity extraction
Rate limiting
Logging / analytics
Privacy / data handling
Testing plan
Core Capabilities
1.
2.
3.
4.
5.
6.
Integrations
Data Sources / Knowledge Base
Limitations / Out of Scope
What the bot will NOT do
Notes